Tell us the hard
version of the problem.
We would rather hear what is broken than what you would like to buy. If we are not the right tool for it, we will say so in the first reply.
Pilots & access
reply within 2 working daysSchools, universities and employers who want Syllabi or Reevue running against their own data. Expect a scoping call and a sample before anything is signed.
Research collaboration
reply within a weekLearning scientists, labour-market researchers and evaluation groups. We share methods and aggregate results, and we do not share customer data.
General & press
reply when we canEverything else — questions about the work, speaking, or writing about what we build.
Three things that make a first email useful.
The failure
What goes wrong today, described concretely enough that we could reproduce it.
The scale
How many learners, applicants or courses. It changes the answer more than anything else.
The constraint
Data residency, budget, connectivity, procurement. Tell us early; it shapes what we propose.